Cookie Policy

USE OF COOKIES

A cookie is a small text file which is placed onto your mobile (or other electronic device) when you access the Website. We use cookies and other online tracking devices on the Website to:

recognise you whenever you visit the Website (this speeds up your access to the Website as you do not have to log on each time);
carry out research and analysis to help improve the Website content and services and to help us better understand our visitor and customer requirements and interests; and
make your online experience when visiting our Website more efficient and enjoyable.

The information we obtain from the use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (e.g. by completing an online form).

In most cases we will need your consent in order to use cookies on this Website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

CONSENT (NOTIFICATION ON HOME PAGE)

There is a notice on the Website home page which describes how cookies are used and which also provides a link to this Policy. You will be presented with an option to accept the terms of this Privacy and Cookie Policy. If you use this Website after this notification has been displayed to you, you warrant that you have consented to the use of cookies for the purposes described in this Website privacy policy. Please see the below section on how to turn off cookies.

THIRD PARTY COOKIES

We work with third-party suppliers who may also set cookies on the Website which, for example, we may use to analyse the performance and visitor traffic to our Website. These third-party suppliers are responsible for the cookies they set on our Website. If you want further information, please go to the website for the relevant third party. You will find additional information in the table below.

DESCRIPTION OF COOKIES

See below for more information about the cookies we use and why:

Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie: __cfduid
Description: Used by the content network, Cloud flare, to identify trusted web traffic. Please see the Cloudfare website for more details about this cookie.
Provider: tawk.to
Type: 3rd Party HTTP
Expiry: 1 Year

Cookie: JSESSIONID
Description: Monitors our web servers ensuring that we are alerted to any web server malfunctions, specifically it monitors session counts for an application.
Provider: nr-data.net
Type: 3rd Party HTTP
Expiry: Session Only

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

Cookie: wfwaf-authcookie-
Description: This cookie is set by the WordPress security plugin “Wordfence”. It is used to authenticate user’s login request.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: 1 Day

Cookie: wfvt_
Description: This cookie is set by the WordPress security plugin “Wordfence”. It used to track a user for the duration of their visit so that the “Wordfence” can group their page views together.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: 1 Hour

Cookie: wf_loginalerted_
Description: This cookie is set by the WordPress security plugin “Wordfence”. It alerts us if a user has logged in
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: 1 Hour

Cookie: wordpress_logged_in_
Description: This cookie is set by WordPress. It is used for indication and identification of the logged in user. This is a session cookie.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: Session Only

Cookie: wordpress_sec_
Description: This cookie is set by WordPress. It is used for indication and identification of the logged in user.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: Session Only

Cookie: wordpress_test_cookie
Description: WordPress sets this cookie when a user navigates to the login page. The cookie is used to check whether user’s web browser is set to allow, or reject cookies.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: Session Only

Cookie: wp-settings-
Description: These cookies are set by WordPress. They are used to customize user’s view of admin interface, and possibly also the main site interface. These cookies have no impact on user experience and do not store any personal information. They contain some information about user’s general geographic location.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: 1 Year

Cookie: viewed_cookie_policy
Description: Used to track whether the user has accepted the cookie usage message.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: 1 Year

Statistical Cookies

Statistic cookies help us to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie: _ga
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: 2 Years

Cookie: _gat
Description: Used by Google Analytics to throttle request rate
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: Session Only

Cookie: _gid
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Provider: finalcarepetcrem.co.uk
Type: HTTP
Expiry: Session Only

View Google Analytics Privacy Overview at www.google.com/policies/privacy/partners. To Opt-Out of being tracked by Google Analytics across all websites visit the Google Analytics Opt-Out Page.

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie: ads/ga-audiences
Description: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Provider: google.com
Type: 3rd Party Pixel Tracker
Expiry: Session Only

Cookie: NID
Description: Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.
Provider: google.com
Type: 3rd Party HTTP
Expiry: 6 Months

View Google Analytics Privacy Overview at www.google.com/policies/privacy/partners. To Opt-Out of being tracked by Google Analytics across all websites visit the Google Analytics Opt-Out Page.

Cookie: IDE
Description: Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Provider: .doubleclick.net
Type: 3rd Party HTTP
Expiry: 1 Year

Cookie: test_cookie
Description: Used to check if the user’s browser supports cookies.
Provider: .doubleclick.net
Type: 3rd Party HTTP
Expiry: Session Only

HOW TO TURN OFF COOKIES

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

OUR CONTACT DETAILS

We welcome your feedback and questions. If you wish to contact us or our Data Protection Officer, please send us an email to enquiry@finalcarepetcrem.co.uk, specifying that the communication is for the Data Protection Officer.

Changes to this privacy policy

We may change this Policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use the Website.

Data Protection Supervisory Authority

The Data Protection Supervisory Authority in the UK is the Information Commissioners Office. Should you have any complaints about the way we handle your data, you may direct them to the ICO. More information on the ICO can be found on their website here: https://ico.org.uk